The Information Technology Infrastructure Library (ITIL®) sets forth the best practices and standards for providing IT services.
Why is it Important to the IT Professional?
ITIL® is a highly credible framework that all IT professionals should consult and adhere to when doing their jobs. It is adopted by most IT departments. Certification for ITIL® is also highly sought after and could help you build a career in IT, as well as give you a higher salary.