Microsoft recognises the issue of unanswered response in recent Xbox controllers, is working on fixing

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Another day, another problem for the controller

We’ve read a lot about the Drift problems of PlayStation 5 DualSense lately, but it doesn’t appear like Sony is the only company with problematic controllers. While not floating, the current Microsoft Xbox Wireless Controller fails to detect button presses for certain users, an issue that is present on all Xbox consoles and PCs. Redmond has recognised the problem and is working towards a solution.

Drifting has been a plague on controllers for years to come. The most common sufferer is Nintendo’s JoyCons, while Microsoft’s previous Xbox One controllers, including the $180 Elite Controller, have the same issue.

Last month brought news of some PS5 DualSense units suffering drift, causing Sony to face a class action lawsuit on the matter. Nintendo and Microsoft also contend with class actions over their controllers.

 

As recorded by The Loadout, the new Xbox Wireless controller that came along with the Xbox Series X/S periodically fails to detect button presses. A person named SK Lee purchased one of the controllers as an improvement from their Logitech F310 but noticed that the Y button sometimes doesn’t work, which is especially irritating for someone who mainly plays FIFA.

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“The controller has repeatedly disappointed me many times in a 15-minute session,” said SK Lee, who notices that the A and X buttons often often crash, but not as much as the Y button. They have now returned to their Logitech controller.

Microsoft said it is mindful of the problem and is working on a solution, but we don’t know when it could happen or what it might mean. “At Microsoft, we put all of our products through rigorous quality assurance testing and are committed to providing customers with an unparalleled gaming experience,” the company said. “We are aware some players may be experiencing unresponsiveness with their new Xbox Wireless Controllers and our teams are actively working on a solution. For the best experience, we encourage customers to visit Xbox Support for assistance.”

A recent teardown of the DualSense controller found that part of the issue is that Sony, along with other firms, uses low-durability components as a “wilful cost-saving calculation of the console manufacturer’s part,” according to iFixit.

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The standard disclaimer is that not all current Xbox Wireless Controllers have a problem; this writer works well after a few months of use. But it’s frustrating to see so many documented problems with new gadgets, particularly because they cost $60 or more.

 

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